Privacy Policy

Last updated: June 17, 2026

Veil is built privacy-first. The core promise is simple: in Bring-Your-Own-Key mode, your screen, your audio, and your conversation history never touch our servers — because the app doesn't send them there. This policy explains exactly what data exists, where it lives, and the one situation where data does leave your device.

The short version. Veil has two modes. In BYO-key mode (Free), everything stays on your computer and your requests go straight from your machine to the AI provider on your own key — we never see them and have no account for you. In managed mode (Pro / Lifetime), your AI requests are routed through Veil's server so we can run the AI for you and meter usage; that's the trade-off for zero setup. You choose the mode.

1. Who this applies to

This policy applies to the Veil desktop application ("Veil," "the app") and this website. Veil is operated by the makers of Veil ("we," "us"). If you have questions, contact us at hello@veil.app.

2. What Veil does with your data, by mode

Data	BYO-key mode (Free)	Managed mode (Pro / Lifetime)
Screenshots you capture	Sent directly from your device to Anthropic (Claude) on your key. Not stored by us.	Sent through Veil's managed server to Anthropic, then discarded. Not retained after the response.
Call / microphone audio (Listen mode)	Transcribed via the provider on your key (e.g. Groq Whisper). Audio and transcript stay local.	Routed through Veil's server for transcription, then discarded.
Conversation history & transcripts	Stored only in a local file on your computer. Never uploaded.	Stored only in a local file on your computer. Never uploaded.
Settings & API keys	Stored in a local settings file on your machine. Your key is never exposed to the web-facing UI.	No AI API key needed; we hold the provider keys on our server.
Account / license	None. No account, no sign-up.	A license key tied to your purchase, validated by our server.

3. Data stored on your device

Veil keeps the following locally on your computer only, in both modes:

Conversation history — an append-only log of your questions, Claude's answers, and Listen-mode transcripts. This powers the "ask across all my chats" feature. It lives in a file on your machine and is never sent to us.
Settings — your chosen mode, hotkeys, personal context (e.g. resume or product details you paste in), and, in BYO mode, your API key.

You can delete this data at any time by clearing your history in the app or removing Veil's local data folder. We hold no copy, so deletion on your device is final.

4. Data sent off your device

AI providers

To generate answers, Veil sends the relevant screenshot, text, or audio to an AI provider:

Anthropic (Claude) for text and vision responses.
Groq / Whisper (or a comparable provider) for live audio transcription in Listen mode.

In BYO-key mode, these requests go directly from your machine to the provider using your own key — we are not in the path. In managed mode, they pass through Veil's server, which forwards them to the provider and streams the result back. These requests are handled in memory only — we do not log or store the content of your screenshots, audio, or prompts; once the AI responds, that content is gone from our server. Your data is then handled by these providers under their own privacy terms; please review Anthropic's privacy policy and your transcription provider's policy.

Payments (managed mode only)

If you buy Pro or Lifetime, payment is processed by Stripe. We do not see or store your full card details — Stripe handles that. We receive a confirmation and your plan so we can issue your license key, which is shown to you on the confirmation page right after payment (it's also how you log in on another device). No account or password is required.

What we deliberately do NOT collect

No telemetry or analytics in the app. The desktop app never tracks your usage, clicks, or behavior.
Website analytics are cookieless & anonymous. This website counts aggregate events only — page views and download clicks — with our own first-party counter. No cookies, no IP addresses, no fingerprinting, no personal data, and nothing shared with third parties (we don't use Google Analytics). That's why there's no cookie banner.
No content logging or storage on our servers. In managed mode we forward AI requests in memory only — your screenshots, audio, and prompts are never written to disk, logged, or retained after the response is returned.
No selling of data. We never sell or rent your information to anyone.

5. Managed-mode usage metering

In managed mode, our server records usage counts (e.g. number of requests) tied to your license key so we can enforce plan limits and prevent abuse. This is operational metadata — counts and timestamps — not the content of your screen, audio, or conversations.

6. The invisible overlay

Veil uses an operating-system content-protection flag to stay hidden from screen-sharing and recording tools. This is a local display feature. It does not collect or transmit anything; it simply controls how your own OS renders the Veil window.

7. Your choices & rights

Choose your mode. Use BYO-key mode for maximum privacy (nothing reaches us), or managed mode for convenience.
Access & deletion. Your history and settings are on your device — you control and can delete them directly. For managed-mode license/billing data, email hello@veil.app to request access or deletion.
Cancel anytime. Cancelling Pro stops future billing; you can switch back to free BYO-key mode and keep using Veil.

8. Children

Veil is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their data.

9. Changes to this policy

We may update this policy as Veil evolves. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, noting the change on this page.

10. Contact

Questions about privacy? Email hello@veil.app.

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